Meet Our Team


Kyle Shaw, DVM

Medical Director

Dr. Shaw was born and raised in Fort Smith, AR. He graduated from Hendrix College in 1997, and later that year, he married his high school sweetheart, Danielle. He then attended veterinary school at LSU School of Veterinary Medicine, where he graduated in 2001. After graduation, Dr. Shaw initially worked with race horses in Kentucky, but quickly realized small animal medicine was more his speed. After a few years of working in small animal general practice, he decided to attend law school. To do this, he began working nights as an emergency veterinarian. In 2007, Dr. Shaw transferred to the law school at the U of A, and began working here at AESC. Dr. Shaw graduated from law school in 2010. At that point, he realized that emergency medicine was his true calling. He is now the medical director here at AESC. He lives with his wife, three kids, and furry family members. Dr. Shaw and his wife own a ballet studio and dancewear boutique. Most of his free time is spent at the studio or at the soccer fields watching his sons play.

Carol Rushing, DVM

Dr. Rushing’s alma mater is the University of California, Davis where she earned her Doctorate in Veterinary Medicine in 1993. She worked for a day practice in Southern California for nine years before moving to Arkansas in July of 2001. She began working at AESC in November 2001, and her favorite part of emergency veterinary medicine is working on critical cases. Dr. Rushing shares her home with a small herd of English Springer Spaniels and a husband. In her free time, she loves to train and show her English Springer Spaniels.

Stephanie Rainbolt, DVM

Dr. Rainbolt grew up moving between the Midwest and the South, with a variety of animals, particularly dogs, keeping her company. After graduating from high school in South Dakota, she attended the University of Arkansas for both her Bachelor’s and Master’s degrees in Animal Science. Working closely with local veterinarians to care for the horses at the Dorothy King Equine Pavilion, along with her graduate work on equine parasites, cemented her plans to attend veterinary school. Dr. Rainbolt moved to Kansas with her husband and daughter to attend Kansas State University College of Veterinary Medicine. While at Kansas State, she developed a love for pathology and shelter medicine. Her family gathered some more pets while in KS, then moved back to NWA to a gorgeous acreage near Devil’s Den State Park. She spends her downtime with her great husband and two fantastic kids, along with dogs, cats, horses, sheep, and even a pet alpaca. She also loves to run and hike the great spaces that NWA has to offer. Dr. Rainbolt has recently joined the AESC team and has a passion for surgery and helping pets and their people during what can be a stressful time.

Denny Koontz, DVM

Dr. Koontz grew up in South Central Kansas and graduated from Kansas State University Veterinary School in 2001. She completed a rotating small animal medicine and surgery internship at Ocean State Veterinary Specialists in East Greenwich, RI. Since 2002, Dr. Koontz has worked as an emergency veterinarian at busy 24-hour specialty and emergency animal hospitals in the Pacific Northwest (Veterinary Specialty Center in Lynnwood, WA; Northwest Veterinary Specialist in Clackamas, OR; and Summit Veterinary Referral Center in Tacoma, WA). She relocated to NWA and joined the AESC team in October 2019. When not at work, Dr. Koontz enjoys road and gravel biking, leading bike trips, camping, exploring the world internationally and locally, cooking and enjoying food, and reading great books. She and her chocolate Labrador, Max, are looking forward to exploring Arkansas.

Rachelle Dinkins, DVM

Dr. Dinkins was born and raised in Southwest Louisiana. She received her Doctor of Veterinary Medicine degree from Louisiana State University in 2012. She practiced general medicine and surgery for two years in Canton, MS before joining Animal Emergency and Referral Center in Flowood, MS. In 2018, Dr. Dinkins relocated to NWA where she started as a relief veterinarian and today works in emergency medicine at AESC. When not practicing emergency medicine, she enjoys high volume spay and neuter surgeries. Dr. Dinkins works with Spay Arkansas and has volunteered with Spayathon in Puerto Rico through ViDAS. She is mother of two children, two dogs,and two cats. Dr. Dinkins enjoys spending time with her family, traveling, and experiencing the great outdoors when not working.

Dr. Melanie Spaink, DVM

Originally from Dallas, Dr. Melanie Spaink finished her undergraduate at University of North Texas, then graduated from Western University of Health Sciences College of Veterinary Medicine in 2018.She was actively involved in organizations to offer veterinary care within communities whether that was at local Catnippers in Los Angeles or traveling with World Vets to Nicaragua. 

After realizing her love of emergency medicine, she jumped right in and started practicing at a busy emergency clinic in Northern California for 3 years. Family brought her to the NWA area including the arrival of her son. She is particularly interested in surgery and offering client education to owners so they can advocate for their pet’s health strengthening the human-animal bond.

In her free time, Dr. Spaink enjoys exploring new hiking trails and paddle boarding with her 3 dogs; Emma, Alice, and Samson.

Office Management

Cortney Wilkins

Cortney was born and raised in NWA. She has been working with animals since she was 15 years old, beginning with the kennels and then moving up to an assistant at Rose Animal Clinic. Cortney has worked at several clinics in NWA, as well as clinics in Phoenix, AZ and Temecula, CA. She attended Bryan University online and received her Bachelor of Science degree in Healthcare Management in 2017. She lives with her partner, Curtis; daughter, Ryleigh; and son, Chandler. Together, they have two cats (Roczen and Quinn) and two dogs (Charlie and Zeus).

Stacey Storey

Stacey grew up in Bald Knob, AR and moved to Fayetteville in August 2008. She has worked in a variety of animal practices since 2006 and at AESC intermittently since 2009. Stacey earned her Bachelor of Animal Science degree in December 2015. The aspect of veterinary medicine she enjoys the most is the ability to use her skills to help patients recover from illness and trauma and to provide compassion and comfort to those in their last moments. She shares her home with her dogs, Deuce and Dougie; a cat, Dobby; and a horse, Rambo. When not at work, she enjoys fishing, hunting, hiking, and running in half marathons.

Technicians and Assistants


Janet has been active in the veterinary field since 1996. She moved to Arkansas from California in 2006 and began working at AESC in June the same year. Janet has three dogs, three cats, two snakes, a horse, and is a regular foster to animals before they find a forever home. She spends her free time with her grandson and riding her horse, da Vinci.


Heather grew up in Southeast Arkansas, but relocated to Springdale in 2006. Heather joined the AESC team in 2014 after working at Washington Regional Medical Center for five years. Heather shares her home with a loving husband, five cats, and four dogs. She enjoys kayaking and traveling in her free time.


Jennifer grew up in NWA. She came to work for AESC in March 2015 after working at New Hope Boarding & Grooming. Her most esteemed aspect of veterinary medicine is assisting during surgeries and seeing patients awaken after a successful surgery. Jennifer lives with her boyfriend and their dog and two cats. In her free time, she loves to hike and explore new countries.


Tye was born and raised in Fayetteville, AR. She started working at AESC in August 2018. Previously, she worked at the Sombrero Ranches in Estes Park, CO giving guided horseback trail rides. Tye attended the University of Arkansas for Animal Sciences. Her favorite part of veterinary medicine is taking care of the patients and using each day as a learning experience. Tye lives with her beagle/heeler mix, Meadow. In her free time, she enjoys knitting.


Malina moved to Arkansas from Southern California in September 2012. She began her career at AESC in 2013, and then spent some time in the corporate offices of Walmart from 2014 to 2018. She then returned to AESC in November 2018. The moment Malina knew she wanted to work in veterinary medicine was when she was ten years old and her dog was diagnosed with parvovirus. She felt helpless to see her pet so afflicted that she made a vow to help sick and injured pets in the future. Malina lives with her amazing husband, three awesome dogs, and two crazy kittens. She lives an active lifestyle and enjoys hiking, yoga, and hanging out with her family.


Madison was born and raised in Southern California. From an early age, she knew her calling was to work with animals. In 2010, Madison completed her certification in both Veterinary Assisting and Dog Training through Animal Behavior College. Madison spent the next six years gaining experience in three different veterinary offices in California and Missouri. Madison joined the AESC team in November 2017 and is currently continuing her education to become a Certified Veterinary Technician through the Penn Foster program. In her off time, she enjoys raising her two children, hiking, and taking trips to the lake. She has three rescue dogs named Cody, Sasha, and Hooch.


Amber grew up in Fayetteville, AR. She attended the Bel-Rea Institute of Animal Technology in Colorado, where she received her training as a veterinarian technician. She began working at AESC in July 2017 after her time at Osage Vet Clinic. Amber lives with her husband, daughter, a cat, and two dogs. She enjoys spending time with family on her days off.


Mattie moved to NWA from Little Rock in August 2016. She is currently enrolled at the University of Arkansas for pre-vet medicine. Mattie began working at AESC in May 2018. Her favorite part of working in veterinary medicine is learning from every case and building relationships with the animals and clients. She has two pets of her own, Freedom and Liberty, both labradoodles. After graduating from the U of A, Mattie hopes to specialize and join the Veterinary Corps with the US Army to care for four-legged heroes.


Chris is a licensed technician with 15 years of experience in surgical assisting, critical care, oncology, emergency medicine, and diagnostic imaging. He began his career in Southern California where he worked as a technician at Orange County Emergency Pet Clinic. After several years he then moved on to work at Advanced Critical Care and Internal Medicine Referral Center, where he specialized in high risk anesthetic procedures and surgical assisting. In 2014, Chris moved to Arkansas and joined the AESC team soon after. Outside of veterinary medicine, Chris enjoys spending time with his wife and five children.


Rachael grew up in Little Rock, AR. She attended Arkansas State University Beebe for an Associate’s Degree of Applied Science in Veterinary Technology. In 2013, she became a certified veterinary technician. Before joining the AESC team in 2019, Rachael worked at another vet clinic in Central Arkansas. Her favorite part of working in the field is advocating for animals and the patients she nurses back to health. Rachael shares her home with her husband and four dogs. She enjoys spending time with family and reading.


Brandon grew up in Springdale, AR. He served in the military from 2007 to 2012, and after he began working for veterinary clinics in Northwest Arkansas. In 2015, he moved to Mississippi to attend Mississippi State University, where he graduated Summa Cum Laude with a Bachelor of Science in Veterinary Medical Technology. After college, he moved back to Arkansas to begin working at AESC. Brandon is currently working on completing FEMA courses to join the Human Society’s Disaster Relief Team. He lives with his wife, Rachel, and together they have three dogs – Jasmine, Athena, and Rorschach – and two cats – Calypso and Stormaggedon. During his free time, Brandon enjoys spending time in the gym, cooking, and relaxing at home with his wife and fur babies.


Addie is from Northwest Arkansas. She attended the University of Arkansas for communication and joined the AESC team in June 2019. Her favorite part of working in veterinary medicine is getting to love on pets while they’re going through hard times and nursing them back to health. Addie has two pets of her own – a dog named Eliza and a cat named Nefi. She loves to watch Netflix, read, and play ukulele.


Avery was born and raised in Bentonville, AR. She studied at Northwest Arkansas Community College in the EMT program, where she learned that veterinary medicine was her calling. Avery worked at a few veterinary practices before joining the AESC team in April 2019. Her favorite part of working in veterinary medicine is helping animals in need when they need it the most. Avery shares an apartment with a friend, but loves going home to visit her parents and all of her pets. In her free time, Avery participates in the county’s Search and Rescue team, loves spending time with her friends and family, and rides horses.


Aubrey grew up in Springdale, AR. She is currently attending the University of Arkansas, where she is studying animal science with a pre-vet emphasis. She joined the AESC team in August 2019, after previously working as a zookeeper at Omaha’s Henry Doorly Zoo and Aquarium. Aubrey enjoys spending time with her orange tabby, Tigger; her gecko, Salem; and her hamster, Aria. In her free time, she plays the saxophone and travels.


Emily is from El Dorado, AR. She relocated to the Northwest Arkansas region to study theatre at the University of Arkansas. She started working at AESC in September 2019. Her favorite part of working in veterinary medicine is being able to make a difference in the life of pets and their owners. Emily lives with her four cats, Gargamel, Gorgonzola, Gazpacho, and Garbanzo. She loves to play soccer, watch movies, and paint when she’s not working.



Kerry moved to Arkansas from California in 2007. She has always been an avid animal lover and started working closely with animals as a groomer in 2002. She moved to veterinary offices in 2009 and began working at AESC in July 2013. Kerry shares her home with her husband, son, seventeen cats, four dogs, two parrots, a rabbit, a hamster, a pot-bellied pig, a raccoon, a multitude of fowl, and a blind turtle. She enjoys riding horses, hiking, and spending time with her family.


Katie was born and raised in NWA and started at AESC in August 2014 due to her love of animals. In high school, she took a multitude of animal science classes, including beef, equine, and poultry. Katie’s favorite aspect of veterinary medicine is learning from experiences in the field and then putting that knowledge to use in an emergency. Katie shares her home with her mom, two cats (Merlin and Newt), and two dogs(Quincy and Brando). She loves painting and drawing, video games, reading, and spending time with family and friends.


Erika grew up in Central Arkansas, but has lived in Fayetteville for most of her life. Although she graduated with a Bachelor’s Degree in Childhood Education at the University of Arkansas in December 2016, her adoration for animals and previous work experiences at Stanton Animal Hospital and Southwest Pet Hospital drove her to apply at AESC. She joined the team in April 2017. Erika has always grown up with pets and has two cats of her own – Padme and Anakin. In her free time, she enjoys reading, binging television, and playing video games.


Kiona moved to Arkansas from Pittsburg, KS in 2009. She started working at AESC in September 2019 after previously working at Washington Regional Medical Center in the surgery department. Kiona shares her home with her husband and their sweet dog, Penny Lane. When she’s not working, she loves to sing, play piano, and watch television.


Deveny grew up in Fayetteville, AR. She attended Wichita State University for Biomedical Engineering and joined the AESC team in September 2019. Deveny spends time with her pet shih tzu, Oreo, and enjoys reading poetry, writing, and watching movies.