Meet Our Team


Kyle Shaw, DVM

Medical Director

Dr. Shaw was born and raised in Fort Smith, AR. He graduated from Hendrix College in 1997, and later that year, he married his high school sweetheart, Danielle. He then attended veterinary school at LSU School of Veterinary Medicine, where he graduated in 2001. After graduation, Dr. Shaw initially worked with race horses in Kentucky, but quickly realized small animal medicine was more his speed. After a few years of working in small animal general practice, he decided to attend law school. To do this, he began working nights as an emergency veterinarian. In 2007, Dr. Shaw transferred to the law school at the U of A, and began working here at AESC. Dr. Shaw graduated from law school in 2010. At that point, he realized that emergency medicine was his true calling. He is now the medical director here at AESC. He lives with his wife, three kids, and furry family members. Dr. Shaw and his wife own a ballet studio and dancewear boutique. Most of his free time is spent at the studio or at the soccer fields watching his sons play.

Carol Rushing, DVM

Dr. Rushing’s alma mater is the University of California, Davis where she earned her Doctorate in Veterinary Medicine in 1993. She worked for a day practice in Southern California for nine years before moving to Arkansas in July of 2001. 

She began working at AESC in November 2001, and her favorite part of emergency veterinary medicine is working on critical cases. Dr. Rushing shares her home with a small herd of English Springer Spaniels and a husband. In her free time, she loves to train and show her English Springer Spaniels.

Stephanie Rainbolt, DVM

Dr. Rainbolt grew up moving between the Midwest and the South, with a variety of animals, particularly dogs, keeping her company. After graduating from high school in South Dakota, she attended the University of Arkansas for both her Bachelor’s and Master’s degrees in Animal Science.  

Dr. Rainbolt then attended Kansas State University for her veterinary degree. She moved back to Arkansas and has worked in high volume spay/neuter and shelter medicine prior to starting at AESC. She spends her downtime with her husband and two kids, along with dogs, cats, horses, sheep, and chickens. 

She also loves to run and hike the great spaces that NWA has to offer. Dr. Rainbolt has a passion for surgery and helping pets and their people during what can be an emotional and stressful time.

Denny Koontz, DVM

Dr. Koontz grew up in South Central Kansas and graduated from Kansas State University Veterinary School in 2001. She completed a rotating small animal medicine and surgery internship at Ocean State Veterinary Specialists in East Greenwich, RI. Since 2002, Dr. Koontz has worked as an emergency veterinarian at busy 24-hour specialty and emergency animal hospitals in the Pacific Northwest (Veterinary Specialty Center in Lynnwood, WA; Northwest Veterinary Specialist in Clackamas, OR; and Summit Veterinary Referral Center in Tacoma, WA). She relocated to NWA and joined the AESC team in October 2019. When not at work, Dr. Koontz enjoys road and gravel biking, leading bike trips, camping, exploring the world internationally and locally, cooking and enjoying food, and reading great books. She and her chocolate Labrador, Max, are looking forward to exploring Arkansas.

Rachelle Dinkins, DVM

Dr. Dinkins was born and raised in Southwest Louisiana. She received her Doctor of Veterinary Medicine degree from Louisiana State University in 2012. She practiced general medicine and surgery for two years in Canton, MS before joining Animal Emergency and Referral Center in Flowood, MS. In 2018, Dr. Dinkins relocated to NWA where she started as a relief veterinarian and today works in emergency medicine at AESC. When not practicing emergency medicine, she enjoys high volume spay and neuter surgeries. Dr. Dinkins works with Spay Arkansas and has volunteered with Spayathon in Puerto Rico through ViDAS. She is mother of two children, two dogs,and two cats. Dr. Dinkins enjoys spending time with her family, traveling, and experiencing the great outdoors when not working.

Dr. Melanie Spaink, DVM

Originally from Dallas, Dr. Melanie Spaink finished her undergraduate at University of North Texas, then graduated from Western University of Health Sciences College of Veterinary Medicine in 2018.She was actively involved in organizations to offer veterinary care within communities whether that was at local Catnippers in Los Angeles or traveling with World Vets to Nicaragua. 

After realizing her love of emergency medicine, she jumped right in and started practicing at a busy emergency clinic in Northern California for 3 years. Family brought her to the NWA area including the arrival of her son. She is particularly interested in surgery and offering client education to owners so they can advocate for their pet’s health strengthening the human-animal bond.

In her free time, Dr. Spaink enjoys exploring new hiking trails and paddle boarding with her 3 dogs; Emma, Alice, and Samson.

Jordan Carbary, DVM

Dr. Jordan Carbary grew up in Van Buren, AR. She recently moved back to NWA after 11 years out of state. She earned her Bachelor’s Degree in Biological Engineering at the University of Arkansas and a PhD in Biomedical Engineering at the University of Arizona before attending veterinary school at the University of Florida. She graduated from veterinary school in 2019 and began a rotating small animal internship at the University of Florida with a focus in internal medicine and emergency/critical care. Dr. Carbary joined the AESC team in October 2020 after finally returning home to NWA to be closer to family. She has three beautiful dogs (Temperance, Saydee, and Nemo), two sweet cats (Kitty and Monster), and a very handsome pot-bellied pig named Henry. In her free time, she enjoys running, drinking beer and wine with friends and family, and camping.

Christine Eaves, DVM

Dr. Christine Eaves is an Oklahoma native. She graduated with a BS in Biology from Vanderbilt University, after which she completed her DVM degree at Oklahoma State University College of Veterinary Medicine. After veterinary school, she completed a rotating internship with VCA hospitals in the Chicago area. She then worked as an emergency clinician with VCA Berwyn Animal Hospital in the Chicago metropolitan area prior to moving to central Mississippi. While in the Jackson area, Dr. Eaves worked in primary care veterinary medicine, behavioral medicine, and general practice relief. In 2010, she returned to the ER full time as an adjunct Clinical Professor at the Animal Emergency and Referral Center (AERC). The Mississippi State College of Veterinary Medicine opened the AERC in the Jackson area in an effort to increase student exposure to emergency medicine and bring high quality emergency and specialty 24-hour care to the area. From 2013 to 2020, Dr. Eaves served as the Chief of Emergency Services at AERC, where she continued to practice emergency medicine full time while also teaching veterinary medicine and technology students. In the summer of 2020, Dr. Eaves joined the AESC team after relocating her family to NWA, where she enjoys the spectacular hiking and trail running.

Office Management

Stacey Storey – Practice Manager

Stacey grew up in Bald Knob, AR and moved to Fayetteville in August 2008. She has worked in a variety of animal practices since 2006 and at AESC intermittently since 2009. 

Stacey earned her Bachelor of Animal Science degree in December 2015. The aspect of veterinary medicine she enjoys the most is the ability to use her skills to help patients recover from illness and trauma and to provide compassion and comfort to those in their last moments. 

She shares her home with her dogs, Deuce and Dougie; a cat, Dobby; and a horse, Rambo. When not at work, she enjoys fishing, hunting, hiking, and running in half marathons.

Cortney Wilkins

Cortney was born and raised in NWA. She has been working with animals since she was 15 years old, beginning with the kennels and then moving up to an assistant at Rose Animal Clinic. Cortney has worked at several clinics in NWA, as well as clinics in Phoenix, AZ and Temecula, CA. She attended Bryan University online and received her Bachelor of Science degree in Healthcare Management in 2017. She lives with her partner, Curtis; daughter, Ryleigh; and son, Chandler. Together, they have two cats (Roczen and Quinn) and two dogs (Charlie and Zeus).

Technicians and Assistants

Chris – Supervisor

Chris is a licensed technician with 15 years of experience in surgical assisting, critical care, oncology, emergency medicine, and diagnostic imaging. He began his career in Southern California where he worked as a technician at Orange County Emergency Pet Clinic. After several years he then moved on to work at Advanced Critical Care and Internal Medicine Referral Center, where he specialized in high risk anesthetic procedures and surgical assisting. In 2014, Chris moved to Arkansas and joined the AESC team soon after. Outside of veterinary medicine, Chris enjoys spending time with his wife and five children.

Heather – Supervisor

Heather grew up in Southeast Arkansas, but relocated to Springdale in 2006. Heather joined the AESC team in 2014 after working at Washington Regional Medical Center for five years. Heather shares her home with a loving husband, five cats, and four dogs. She enjoys kayaking and traveling in her free time.

Madison – Supervisor

Madison was born and raised in Southern California. From an early age, she knew her calling was to work with animals. In 2010, Madison completed her certification in both Veterinary Assisting and Dog Training through Animal Behavior College. Madison spent the next six years gaining experience in three different veterinary offices in California and Missouri. Madison joined the AESC team in November 2017 and is currently continuing her education to become a Certified Veterinary Technician through the Penn Foster program. In her off time, she enjoys raising her two children, hiking, and taking trips to the lake. She has three rescue dogs named Cody, Sasha, and Hooch.